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Tom Clifford's current resume

last updated 04/01/2014

Thomas J. Clifford
Systems Thinking Application Management Consutant
Lansing, MI 48912
phone: 517-282-1513(cell)
e-mail: tjclifford <at> yahoo <dot> com
web pages:
(business, web/java design/programming, work in progress)
clifforditservices <at> yahoo <dot> com

MBA, Northwood University, Midland, Michigan. Graduated August 2013. GPA 3.4
BBA, Northwood University, Midland, Michigan. June 1996. GPA 3.7
Emphasis in IT management, coursework included process redesign,
organizational development.
AAS, Business Data Processing, Northwestern Michigan College.
Coursework in general business, accounting, analysis, programming, operations.
Member of Phi Theta Kappa national honor society for 2-year colleges.
Honors English program participant.
S.U.N.Y Oneonta, Oneonta, N.Y.
Physics/Pre-engineering program. 1973 - 1976 No degree.
Languages: Java, Java3D, C/C++, .NET 2003, Visual Basic, RPG, Smalltalk, COBOL.
Database: DB2, Oracle, SQL Server, MySql, Sybase.
Web: html/css, Java, Javascript, JSP/Servlets, J2EE, PHP, XML, JSTL, others
Servers: WebSphere, Apache/Tomcat, Jboss, OpenLdap.
Frameworks/IDEs: Eclipse, Stripes, Seam, some Struts, Spring, SpringMVC, JSF/Richfaces
SDLC: CMM, ULM(Use Cases), MVC, patterns, project management.
Education in ISO-9000 and quality efforts, business process redesign, systems thinking.

Work Experience:
12/14/2011 - Present: IBM Global Business Services, Application Management Services
Application Management Consultant: J2EE, JSF/ICEFaces, SQL, WebSphere, others.
09/24/2007 - 12/09/2011: Michigan State University, East Lansing, MI
Application developer for Administrative Information Services/Tech Services dept,
central IT for University. J2EE, JSF/Richfaces, SEAM, Java, SQL Server, others.
08/17/2006 - 09/21/2007: Michigan State University, East Lansing, MI
Application developer for Health Information Technology dept,
combined department for Human, Osteopathic, and Nursing Medicine Colleges
Powerbuilder, PHP, and J2EE/JSF/Richfaces/Java with Sybase and SqlServer.
05/15/2006 - 08/11/2006: EDS, Lansing, MI
Application developer, for Wisconsin Medicaid project,
Unix C, Oracle SQL used.
01/30/2006 - 04/28/2006: Michigan State University
Contract Application developer for University Services.
ASP, MS Sql Server used.
05/2004 - 01/2006: Self-employed. Web site and application developer.
Some web page development. See my site for samples.
PC/network support, installation.
4 Networks installed at Best Western Hotels in my area; Kforce project.
2 Wal-Mart projects; one updating POS system boards, the other was
upgrading software for PDAs in Auto Service department.
Dell PC support for Synechs. Enabled clients to offer more information
and service to their clients, resulting in greater business.
09/2004 - 07/2005: True North Builders, Glen Arbor, MI.
Office Manager, Quickbooks pro bookeeping, PC/network support.
04/2000 - 05/2004: Munson Healthcare, Traverse City, MI
Senior IS Analyst. Helpdesk-networking liaison, 2nd level support.
Cerner Powerchart product, MS Office 2000, Windows 9x, XP Pro, 2000,
multiple healthcare applications supported.
Contributed to Munsonís vision of being the industry leader in customer
service through quality, commitment, courtesy and teamwork
01/1994 - 04/2000: State of Michigan Dept of Corrections MIS.
Network Administration. Netware 4 NDS Administration, server administration
/support for 96-server WAN.
Project Management; adding servers, Novell and Groupwise upgrades.
Support for desktop software, Arcserve backup, Groupwise,
NT Workstation 4.0. Received formal project management education.
Security specialist, PC/network; assist in policy development for IT security.
Sybase/Powerbuilder application development. Lotus Notes Administrator /Programmer/Trainer.
Programmed in C, Paradox for internal use. Evaluated and learned software
development tools (including VisualAge, Visual Basic 3.0, IBM CSet++,
Contributed to the Stateís vision of greater customer contact and satisfaction
by implementing technology that allowed both State personnel and customers to
have greater access to State services.
04/1990 - 01/1994: Consulting projects, including Lotus Notes/Novell LAN support
at Amway Corporation, and Novell LAN support at Kellogg Co. I did some work as
an employee at a networking VAR, a Credit Union, and contract systems analysis
for the State of Michigan.
Most projects lasted approximately one year.
Contributed to the customers bottom-line by advancing technology that secured
organizational information, made it available to staff and customers, and made
access to services more reliable.
07/1988 - 02/1990 Memory Lane Systems, Petoskey, MI.
Responsible for software development for HUD market and Real World
accounting software for clients. Micro-Focus COBOL, Realia Cobol used
on IBM-compatable PCs and Novell Networks. Packages included Public
Housing accounting application and Real World (now called Great Plains
and owned by Microsoft) accounting package.
Contributed to the customers bottom-line by programming systems that served
the customers needs.

References available on request.

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